Level 3 Diploma in Professional Dog Grooming (Exclusive to Pets at Home) Overview
The aim of this unit is to provide Candidates with the knowledge, skills and understanding required to ensure that Pets at Home and The Groom Room customers receive the best possible standards of customer service within the context of the wider Ecosystem. The unit will address effective communication techniques and creating positive impressions, promotion of products and services and effective management of customer complaints.
To find out more and view the full qualification guide please click here.